This position offers a competitive market-related total cost to company salary and is a permanent, full-time job. The role requires multi-skilled workshop experience, specifically in both service and parts, for those seeking career stability.

Day-to-Day Responsibilities

The Commercial Service Advisor & Parts Coordinator role involves managing customer service for bookings and repairs, handling job cards, and ensuring work allocation is accurate.

Duties also include communication between technicians, customers, and workshop operations to streamline processes and guarantee high standards of service delivery.

This role requires issuing quotations, providing updates to clients, sourcing and selling parts, and maintaining stock and administrative tasks.

Supporting overall workshop productivity is crucial, as is minimising downtime and assisting in invoicing and general admin functions.

Strong knowledge of commercial vehicles and experience using dealership management systems are beneficial to ensure operational efficiency.

Key Advantages

This job provides exposure to a well-established commercial vehicle sector, offering professional growth for motivated service and parts coordinators.

The position’s stability, permanent appointment, and negotiable market-related salary make it a reliable choice for experienced professionals.

Potential Downsides

The dual responsibilities in service and parts may lead to an increased workload and require a candidate comfortable managing multiple priorities independently.

Applicants new to commercial vehicles or without multi-skilled workshop experience might find the learning curve steeper than in single-focus roles.

Final Verdict

For those with workshop, dealership, or fleet maintenance backgrounds, the Commercial Service Advisor & Parts Coordinator job is highly recommended. Its blend of stability and responsibility makes it a worthwhile opportunity for growth.