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Field Collections Agent
Drive recoveries for FairMoney through proactive customer visits, portfolio management, and negotiation. Competitive salary and benefits plus growth opportunity. Excel in a target-driven, rewarding work environment.
If you are seeking a strong entry into the financial services sector, the Field Collections Agent position at FairMoney stands out for early-career professionals. With an average monthly salary around ₦59,000, this full-time hybrid role offers stability along with avenues for growing your expertise in collections. Candidates with 1–2 years’ experience and a BA/BSc/HND are given preference, while the company’s digital-first platform ensures that even entry-level agents learn valuable technology-driven skills.
What Does the Field Collections Agent Role Entail?
This job requires diligent field work, focusing largely on customer recovery through both daily visits and frequent follow-up calls. You will engage with agents and merchants to resolve overdue payments and manage a portfolio to reduce roll rates, keeping accounts from moving to higher delinquency stages. In this data-driven role, you’ll track promises to pay, negotiate payment plans when needed, escalate high-risk accounts, and keep accurate records. Proficiency in Microsoft Excel and organised reporting are core expectations.
Strong Pros of the Position
Among the primary upsides is the opportunity to enhance negotiation and communication skills, competencies that are highly valued in the industry. The performance-oriented environment at FairMoney means high performers are regularly recognised, providing motivation for career growth.
Additionally, working with cutting-edge financial technology offers a learning platform for those looking to move into more advanced roles in fintech. The structure encourages continuous improvement through daily targets and systematic training.
A Few Cons to Consider
However, the job is not without its challenges. The role is heavily target-driven, which can occasionally lead to a high-stress workday for agents unused to sales environments. Meeting strict deadlines and daily quotas may feel overwhelming during some cycles.
Physical field visits can also be demanding, and dealing with defaulting customers may require patience and resilience.
Final Verdict
FairMoney’s Field Collections Agent position is a solid option for early-career professionals who are results-oriented and ready to learn. If you excel in structured, target-focused jobs and wish to build a foundation in financial services, this role delivers both opportunity and practical experience.
Field Collections Agent
Drive recoveries for FairMoney through proactive customer visits, portfolio management, and negotiation. Competitive salary and benefits plus growth opportunity. Excel in a target-driven, rewarding work environment.